Faulty Items
Track and manage faulty inventory
Faulty Items Management
Track and manage faulty or damaged inventory items. Report issues, schedule repairs, or write off items that cannot be fixed.
Administrator Access
Full access to manage all faulty items across all branches
Reporting Faulty Items
Navigate to Faulty Items
Go to Inventory > Faulty Items in the sidebar
Click "Report Faulty Item"
Or mark an item as faulty from the inventory item detail page
Select the Item
Choose the inventory item and specify the quantity affected
Describe the Issue
Provide details about what's wrong with the item
Submit Report
The item is marked as faulty and stock levels are adjusted
Resolution Options
Repair
Mark item as repaired and return to inventory
Write Off
Remove item from inventory permanently
Return to Supplier
Send back to supplier for replacement or refund
Faulty Items Summary
The faulty items dashboard shows:
- Total Faulty Items: Number of items currently marked as faulty
- Products Affected: Number of different products with issues
- Locations Affected: How many locations have faulty items
- Resolution Status: Pending, repaired, written off, or returned
Best Practice
Report faulty items as soon as they're discovered to maintain accurate inventory records and enable timely resolution.
Faulty Items Management
Track and manage faulty or damaged inventory items. Report issues, schedule repairs, or write off items that cannot be fixed.
Department Manager Access
Report and manage faulty items in your branch
Reporting Faulty Items
Navigate to Faulty Items
Go to Inventory > Faulty Items in the sidebar
Click "Report Faulty Item"
Or mark an item as faulty from the inventory item detail page
Select the Item
Choose the inventory item and specify the quantity affected
Describe the Issue
Provide details about what's wrong with the item
Submit Report
The item is marked as faulty and stock levels are adjusted
Resolution Options
Repair
Mark item as repaired and return to inventory
Write Off
Remove item from inventory permanently
Return to Supplier
Send back to supplier for replacement or refund
Faulty Items Summary
The faulty items dashboard shows:
- Total Faulty Items: Number of items currently marked as faulty
- Products Affected: Number of different products with issues
- Locations Affected: How many locations have faulty items
- Resolution Status: Pending, repaired, written off, or returned
Best Practice
Report faulty items as soon as they're discovered to maintain accurate inventory records and enable timely resolution.